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Terms and Conditions



PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these term and conditions please do not use this site.

Our webstore offers several shipping options and the cost is calculated based on the weight and size of each package. The rate is calculated on the postal code and province or Country provided in your shipping address. Orders that contain oversized or heavy items such as engines, fenders or bumpers etc. may need to be shipped by truck. We will not ship any order which needs a shipping cost adjustment without contacting the customer for confirmation first. We do reserve the right to CANCEL any order and return the customers payment if we cannot come to an agreement on extra shipping cost.

Absolutely NO RETURNS after 90 DAYS. You must call and speak to one of our sales representatives before any return will be granted, and to see if your item can be returned. All returns are subject to a 20% restocking fee. All return merchandise must be sent prepaid and accompanied by the original invoice within 90 days. We do not refund shipping unless the error is ours. 
We do not refund shipping if the customer decides they have changed their mind. Absolutely No warranty or return on Electrical, Carburators, Books, specially ordered, custom hi-performance parts, installed or altered parts. Please inspect items for defects BEFORE installation. Core returns; customers must bear the cost of return shipping on their core returns. Cores must not be dissembled in any way.

Freight damage claims must be made with the freight carrier. Claims regarding content error or damage must be reported within 24 hours of delivery. For help regarding any damaged items received please contact one of our sales reps at (905) 735 2847 or toll free at 1 888 735 2847 immediately.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and Canadian copyright laws, and is the sole property of John’s Bug Shop. ALL RIGHTS ARE RESERVED. Permission is granted to electronically copy and print portions of this site for the sole purpose of placing an order with John’s Bug Shop. Any other use including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited. You further agree not to change or delete any proprietary notices from materials downloaded from this site.

The use of “VW” and the name Volkswagen, Beetle, Bug, Ghia, Karmann Ghia, Type-1, 2, 3, 4 or Thing by John’s Bug Shop is for the sole purpose of application and description and in no way is intended to infer or imply any connection with or between John’s Bug Shop, our products and the Volkswagen Corporation.

All stock replacement parts sold by John’s Bug Shop are warranted against defects for 90 days. John’s Bug Shop will repair, replace or credit your account at our discretion. You must call to verify warranty return eligibility; if eligible you will receive a return authorization. Customer must bear the cost of shipping on any return regardless of the problem. NO WARRANTY ON PERFORMANCE PARTS, MOTORS OR TRANSMISSIONS, only a 90 day workmanship warranty.  John’s Bug Shop cannot be held responsible for third party expenses, such as installation charges, storage, towing, lodging, ECT.

In no event will John’s Bug Shop be liable for any incidental, consequential, or indirect damages including but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like arising out of the use of any information or products obtained from this site.

We strive to provide the customer with the correct pricing however, because of the fluctuating Canadian dollar and Manufacturer some price changes take place and are not immediately corrected on the website. If a product is mistakenly listed at an incorrect price, John’s Bug Shop reserves the right to refuse or cancel any orders placed for the product listed at the incorrect price. If your order has already been processed and credit has been charged John’s Bug Shop will issue a credit to your credit card account for the amount that was charged.

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by John's Bug Shop without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.